Terms and Conditions

Check in & Check out:

  • Check in time from 2.00 PM
  • Check out time 12.00 PM

General Terms:

  • Free Gym access for residents only at PRIME RESIDENCE New Cairo 24 hours.
  • Rooftop Terrace service from 7:30 AM to 10.00 PM at PRIME RESIDENCE New Cairo.
  • 24 hours security with CCTV.
  • Concierge service daily from 10 am to 7 pm .
  • One time for free housekeeping per week for short-term rentals .
  • Daily Housekeeping service available from 10 PM till 5 PM on demand with extra charge .
  • Housekeeping packages with very special rates available.
  • Dry Clean /Laundry service available with extra charge at Prime Residence New Cairo only .
  • Extra bed available with extra charge at Prime Residence New Cairo only.
  • Transportation from Cairo International Airport available with special rate.


  • extension request must be submitted 48 hours before initial check-out date and based on availability .
  • In case of long-term rental contracts, only allowed to extend up to 7 nights eligible to monthly rate, any additional extensions after the 7th night will be calculated with daily rate, and short-term rental terms will apply.

Reservation & Cancellation:

  • 30% deposit to confirm reservation.
  • Payment should be settled in EGP before check-in subject to option date for each arrival.
  • Free cancellation 7 nights before check in date, else one night will be charged.
  • In case of No Show one night will be charged.

Get In Touch


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